Improving care for people with long term conditions – new publications from Department of Health

As is almost always the case when I forward an email, there are two aspects I want to highlight 😉

One is the contents of the email itself which may be of interest to anyone working in long term conditions, but the second one is the fact that such an email was sent, and to whom.

1. New stuff from the Department of Health
2. ‘CHAIN’ – network with health and social care people

I’ve mentioned CHAIN before – it stands for Contact, Help, Advice and Information Network and is for anyone peripherally related to health and social care. It’s a low-volume, highly targeted, broadcast-only mailing list and so it’s ideal for people to share things that they might want to with a particular group of people. This one has been sent to the 1,897 people who ticked a box saying they were interested in long term conditions (of which diabetes is one, there’s also a separate sub group for the few hundred people who’ve ticked the box saying they have a special interest in that).

Once you’re signed up you’re also allowed to login and see who else is a member, what their interests are (eg you could search for ‘diabetes’) and how they prefer to be contacted. So I might find a useful contact who’s indicated that they could help me, if I ask nicely, on some project I’m working on.

The specific contents of the email relate to care planning and care coordination, and there are three documents to download from that link – it could well be that more will appear in the fullness of time.


——– Original Message ——–

Subject: CHAIN targeted message: Improving care for people with long term conditions (target group: self-management of LTCs sub-group; N=1897)
Date: Fri, 19 Nov 2010 11:33:23 -0000


Notice to CHAIN members: To help us keep your record up-to-date please let us know when your details change – for examples when you move to a new job or change address. Thank you.



Dear CHAIN member,


We thought members of the Self-management of LTCs sub-group might be interested in the following information.  Please circulate as appropriate.  Thank you.



Improving care for people with long term conditions: ‘at a glance’ information sheets for healthcare professionals


The Department of Health has produced a series of information sheets for doctors, nurses, those delivering personal health budgets, allied health professionals, health trainers and anyone supporting individuals with long term conditions. The information sheets cover a range of topics including care planning, care co-ordination, managing need and assessment of risk, motivating people to self care, goal setting and action planning and end of life care.



CHAIN – Contact, Help, Advice and Information Network – an online network for people working in health and social care.  It is based around specific areas of interest, and gives people a simple and informal way of contacting each other to exchange ideas and share knowledge.  For more information on CHAIN and joining the network please visit website:




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